This Privacy Policy explains how Open Fire Dining Club, produced by MCR FINEST LTD, collects, uses and protects your personal information when you use our website, purchase tickets, buy products or interact with our services.
MCR FINEST LTD is committed to protecting your privacy and handling your personal data responsibly.
Who We Are
Open Fire Dining Club is produced by MCR FINEST LTD.
If you have any questions about this Privacy Policy or how your data is used, please contact:
Information We Collect
We may collect and process the following types of personal information:
Information you provide directly
This may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via third-party providers)
- Ticket purchase details
- Merchandise purchases
- Dietary or accessibility information for events
- Any information submitted via enquiry forms
Information collected automatically
When you visit our website we may collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Referral sources (such as links from other websites)
This information helps us improve website performance and understand how visitors use our site.
How We Use Your Information
We use your personal information to:
- Process ticket purchases and merchandise orders
- Manage event bookings and guest lists
- Provide customer support
- Send order confirmations and service communications
- Deliver products you have purchased
- Manage enquiries submitted via our website
- Improve our website and services
- Send newsletters or updates where you have opted in to receive them
Marketing Communications
If you subscribe to our mailing list or opt in to receive updates, we may contact you with information about:
- Upcoming events
- New ticket releases
- Product launches
- News from Open Fire Dining Club or Manchester’s Finest
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.
Payment Processing
Payments made through our website are processed securely through trusted third-party payment providers.
We do not store full credit or debit card details on our systems.
Sharing Your Information
We only share personal data where necessary to provide our services. This may include:
- Payment processors
- Website hosting providers
- Event ticketing platforms
- Delivery and shipping providers
- Email marketing platforms
These providers only receive the information necessary to perform their services.
We will never sell your personal information to third parties.
Data Storage & Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, misuse or loss.
Your data is stored securely and only accessed by authorised personnel.
Data Retention
We retain personal data only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When data is no longer required it is securely deleted.
Your Rights
Under UK data protection law you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to certain uses of your data
- Withdraw consent for marketing communications
To exercise these rights please contact:
Cookies
Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with the site.
Cookies may collect information such as:
- Browser type
- Pages visited
- Time spent on pages
- Website performance data
You can control cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
Any updates will be posted on this page.
Contact
If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact:
MCR FINEST LTD
Email: hello@openfirediningclub.com